matthewhack673 Posted November 19, 2019 Share Posted November 19, 2019 Hello, can someone help me about this issue, when i connect the HDMI to my Laptop it gets freeze, i don't know why and later when I turn it on it says that the laptop had a Kernel Panic. Here is my acpi, config and kext folders. My laptop is a dell vostro 5568 i5 7200, intel graphics 620, 8gb ram and ssd 225gb. Thankyou Vostro5568_HD620_Only.zip Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 19, 2019 Moderators Share Posted November 19, 2019 Try this config.plist.zip Quote Link to comment Share on other sites More sharing options...
matthewhack673 Posted November 19, 2019 Author Share Posted November 19, 2019 It didn't work Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 19, 2019 Moderators Share Posted November 19, 2019 no need to quote your reply try this one config.plist.zip Quote Link to comment Share on other sites More sharing options...
matthewhack673 Posted November 20, 2019 Author Share Posted November 20, 2019 it stills getting freeze, when i connect it the laptop screen is frozen and the external display get into a black/gray colour all the screen. Quote Link to comment Share on other sites More sharing options...
matthewhack673 Posted November 21, 2019 Author Share Posted November 21, 2019 Hello, I’m so sorry about using quote, I didn’t know that I couldn’t use the quote function always. It stills getting freezed with your config when I switch on the laptop and when I log in to the computer and I connect the HDMI it gets freeze and I only can reboot the laptop. Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 21, 2019 Moderators Share Posted November 21, 2019 No need to quote if the conversation is only between you and I. How many ports does it have for external video? HDMI = DP = VGA = Please post an IOREG file Quote Link to comment Share on other sites More sharing options...
matthewhack673 Posted November 21, 2019 Author Share Posted November 21, 2019 Is this what you want? MacBook Pro.ioreg Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 21, 2019 Moderators Share Posted November 21, 2019 Yes, both external ports show as HDMI from IOReg but need to confirm from your physical system. Can you answer the other questions? How many ports does it have for external video? HDMI = DP = VGA = Quote Link to comment Share on other sites More sharing options...
matthewhack673 Posted November 21, 2019 Author Share Posted November 21, 2019 Ok sorry, I have: 1 HDMI, 1VGA, 0 DP, 0 Display Port mini Quote Link to comment Share on other sites More sharing options...
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