ovacai Posted November 14, 2020 Share Posted November 14, 2020 Problem with Wifi, Bluetooth and trackpad. help! please Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 15, 2020 Moderators Share Posted November 15, 2020 post your files can't help blindly not knowing what you have already Quote Link to comment Share on other sites More sharing options...
ovacai Posted November 15, 2020 Author Share Posted November 15, 2020 thanks https://www.filemail.com/d/ufagqvyxvgplqes Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 15, 2020 Moderators Share Posted November 15, 2020 Post system specs as well Which MacOS is installed What BT / Wifi device does it have? What model is the touchpad? Synaptics, Elan, I2C? Quote Link to comment Share on other sites More sharing options...
ovacai Posted November 15, 2020 Author Share Posted November 15, 2020 I don't know, it has everything integrated. inspiron 15 3537 macos catalina haswell laptop https://plasico.bg/resources/inspiron-15-3537_reference+guide_en-us.pdf Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 15, 2020 Moderators Share Posted November 15, 2020 Post IOReg file with this app you can compress and attach the file using the facility here. No outside source necessary Quote Link to comment Share on other sites More sharing options...
ovacai Posted November 16, 2020 Author Share Posted November 16, 2020 I do not understand friend! Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 16, 2020 Moderators Share Posted November 16, 2020 click on the link to download the app. Launch it, save it, compress it and attach it here by dragging the compress file to where the paperclip is Quote Link to comment Share on other sites More sharing options...
ovacai Posted November 16, 2020 Author Share Posted November 16, 2020 (edited) Rodrigos-MacBook-Pro.ioreg Edited November 16, 2020 by Hervé Removed non-English statement Quote Link to comment Share on other sites More sharing options...
Moderators Jake Lo Posted November 16, 2020 Moderators Share Posted November 16, 2020 Looks like you have an Atheros wifi AR9565 which has been dropped since Mojave, see here You can try restoring to an older kext but AR9565 has limited support, you are better off with an Intel Wi-fi combo. For touchpad, try disabling SMCDellSensors.kext, seems to be known to break trackpad. Quote Link to comment Share on other sites More sharing options...
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